Reporting Person – Leigh Clarke
Following the meeting of Council held on 3 December 2020 at which the Council supported Councillor Aziz’s Motion regarding Council Tax and Business Rate collection, the Executive received a report which sought approval to the adoption of the CAB Protocol.
That (i) the Council adopts the CAB/LGA Protocol;
(ii) the Council works with Citizens Advice Woking to strengthen partnership working and signposting of debt advice;
(iii) any necessary changes to Council procedures to comply with the new government ‘Breathing Space’ scheme are implemented by 4 May 2021; and
(iv) following the introduction of ‘Breathing Space’, debt recovery policies are reviewed and any necessary changes recommended to Council for adoption.
Reason: To adopt the CAB/LGA Collection of Council Tax Arrears Good Practice Protocol.