Issue - meetings

To review any outstanding items from the previous minutes.

The Matter requesting that a report on complaints be brought to the November meeting was discussed.  A view was expressed conveying disappointment at Officers for not being able to bring the report.  It was noted that some complaints had been incorporated into the Performance Monitoring Information, item nine of the agenda.  Officers confirmed that indicators, including summaries of complaints, were continuing to be incorporated into the Performance Monitoring Information.

Resolved

That the report be noted.