Issue - meetings

Performance and Financial Monitoring Information

Meeting: 20/11/2023 - Overview and Scrutiny Committee (Item 9)

9 Performance Monitoring Information pdf icon PDF 995 KB

Additional documents:

Minutes:

The Committee reviewed the Performance Monitoring Information.  The report was of a new format and included many different metrics from previous iterations of what was commonly called the Green Book.

Management indicators had been included at the end of the report but kept separate from indicators that were subject to more regular change.

Councillor Brown requested that Officers report back on why Byfleet and West Byfleet ward had -£4000 balance in its CIL account and what steps would be taken to remedy it.

Risk 2 of Section 7, Key Corporate Strategic Risks, was questioned as to its inclusion, given that it had been realised and was being experienced by the Council.

The Committee enquired how staff were being supported given the impending corporate restructure.  Julie Fisher recognised that staff sickness was likely to rise in the short term. 

Staff were being offered formal training on aspects of restructure, the consultation and key job skills.  The Chief Executive and Corporate Leadership Team gave regular all-staff briefings and met monthly with senior managers and included discussions on support for staff.

The Council provided access to an independent, confidential Employee Assistance Programme, available for all staff as required.

Julie Fisher also recognised that the organisation restructure put pressure on all levels of management and they too were being supported.

It was requested that information on voter registrations be included in future editions.

Officers undertook to provide clarification over the total expenditure on Voter ID.

The Committee praised the new format for the increased readability and usability as well as the more relevant performance indicators.

The report used a red, amber, green system to indicate performance against targets.  Members noted that this was not applied universally to figures which introduced uncertainty as to the meaning of the value.  The Committee requested that this be reviewed.

The Committee raised several areas for improvement which Officers confirmed was either being worked on would be considered for future editions.

Resolved

That the Performance Monitoring Information (Q2 2023) be noted.